Privacy Policy

Last updated: 15 May 2026.

We are very pleased that you are interested in our company. Data protection is of a particularly high priority for the management of Vision11 GmbH, which operates Hubtiq. Use of the Hubtiq website is generally possible without any indication of personal data. However, if a data subject wishes to use special services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject, is always carried out in line with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to Vision11 GmbH. By means of this privacy policy, our company wishes to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed of the rights to which they are entitled by means of this privacy policy.

As the controller, Vision11 GmbH has implemented numerous technical and organisational measures to ensure the most complete protection of the personal data processed via this website. Nevertheless, Internet-based data transmissions may in principle have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transfer personal data to us by alternative means, e.g. by telephone.

1. Definitions

The Hubtiq privacy policy is based on the terminology used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easy to read and understand for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms in this privacy policy, among others:

a) Personal data

Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

c) Processing

Processing is any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g) Controller

Controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law are not regarded as recipients.

j) Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k) Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.

2. Name and address of the controller

The controller for the purposes of the General Data Protection Regulation, other data protection laws applicable in Member States of the European Union, and other provisions related to data protection is:

Vision11 GmbH

Pettenkoferstraße 33

80336 München

Germany

Phone: +49 89 4161524-0

Email: info@visioneleven.com

Website: www.visioneleven.com

3. Name and address of the Data Protection Officer

The Data Protection Officer of the controller can be reached at:

Vision11 GmbH

Pettenkoferstraße 33

80336 München

Germany

Phone: +49 89 4161524-0

Email: datenschutz@visioneleven.com

Website: www.visioneleven.com

Any data subject may contact our Data Protection Officer directly at any time with any questions and suggestions concerning data protection.

4. Cookies

Hubtiq uses cookies strictly necessary for sign-in, language preference, and to store your cookie-consent choice. Non-essential cookies (Google reCAPTCHA, used for spam protection on sign-up and contact forms) are only set after you have actively consented via the cookie banner. A complete list of the cookies set on this website, name, expiry, purpose, and the third party (if any), together with the legal basis is documented in our separate Cookie policy. You can change your consent choice at any time via the "Cookie settings" link in the footer.

5. Collection of general data and information

Each time the Hubtiq website is accessed by a data subject or an automated system, a series of general data and information is collected. This general data and information is stored in the server log files. The following may be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (referrer), (4) the sub-pages which are accessed via an accessing system on our website, (5) the date and time of access, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using this general data and information, we do not draw any conclusions about the data subject. This information is needed (1) to deliver the content of our website correctly, (2) to optimise the content of our website, (3) to ensure the long-term operability of our information technology systems and the technology of our website, and (4) to provide law-enforcement authorities with the information necessary for prosecution in the event of a cyberattack. This anonymously collected data and information is evaluated statistically with the aim of increasing data protection and data security in our company, in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files is stored separately from any personal data provided by a data subject.

6. Contact possibilities via the website

The Hubtiq website contains, on the basis of statutory provisions, information that enables quick electronic contact with our company and direct communication with us, which also includes a general address for so-called electronic mail (email). If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller is stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

7. Routine erasure and blocking of personal data

The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage, or as required by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the purpose of storage no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with the statutory provisions.

8. Rights of the data subject

a) Right of confirmation

Each data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether personal data concerning them is being processed. To exercise this right, the data subject may contact an employee of the controller at any time.

b) Right of access

Each data subject has the right granted by the European legislator to obtain from the controller, at any time and free of charge, information about the personal data stored about them and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:

the purposes of processing
the categories of personal data concerned
the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organisations
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing
the existence of the right to lodge a complaint with a supervisory authority
where the personal data is not collected from the data subject, any available information as to its source
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject

Furthermore, the data subject has the right to obtain information as to whether personal data is transferred to a third country or to an international organisation. Where this is the case, the data subject has the right to be informed of the appropriate safeguards relating to the transfer.

To exercise this right of access, the data subject may contact an employee of the controller at any time.

c) Right to rectification

Each data subject has the right granted by the European legislator to obtain without undue delay the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the data subject also has the right to have incomplete personal data completed, including by means of providing a supplementary statement.

To exercise this right, the data subject may contact an employee of the controller at any time.

d) Right to erasure (right to be forgotten)

Each data subject has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning them without undue delay, where one of the following grounds applies and processing is not necessary:

The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
The data subject withdraws consent on which the processing was based according to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.
The personal data has been unlawfully processed.
The personal data has to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
The personal data has been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

If one of the above grounds applies and a data subject wishes to request the erasure of personal data stored by Vision11 GmbH, they may contact an employee of the controller at any time. The employee will ensure that the erasure request is complied with immediately.

If the personal data was made public by Vision11 GmbH and our company, as the controller, is obliged to erase the personal data pursuant to Article 17(1) GDPR, we will take reasonable steps, including technical measures, taking account of available technology and the cost of implementation, to inform other controllers processing the public personal data that the data subject has requested the erasure of any links to, or copies or replications of, that personal data, as far as processing is not required.

e) Right to restriction of processing

Each data subject has the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes erasure and requests the restriction of use instead.
The controller no longer needs the personal data for the purposes of processing, but it is required by the data subject for the establishment, exercise or defence of legal claims.
The data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the above conditions applies and a data subject wishes to request the restriction of personal data stored by Vision11 GmbH, they may contact an employee of the controller at any time. The employee will arrange the restriction of processing.

f) Right to data portability

Each data subject has the right granted by the European legislator to receive the personal data concerning them, which has been provided to a controller, in a structured, commonly used and machine-readable format. They also have the right to transmit such data to another controller without hindrance from the controller to which the personal data has been provided, as long as the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, or on a contract pursuant to Article 6(1)(b) GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising the right to data portability pursuant to Article 20(1) GDPR, the data subject has the right to have personal data transmitted directly from one controller to another, where technically feasible and where doing so does not adversely affect the rights and freedoms of others.

To exercise the right to data portability, the data subject may contact an employee of Vision11 GmbH at any time.

g) Right to object

Each data subject has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time, to the processing of personal data concerning them which is based on Article 6(1)(e) or (f) GDPR. This also applies to profiling based on those provisions.

Vision11 GmbH will no longer process the personal data in the event of an objection unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If Vision11 GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling to the extent it is related to such direct marketing. If the data subject objects to processing for direct marketing purposes, Vision11 GmbH will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to their particular situation, to object to the processing of personal data which is carried out by Vision11 GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To exercise the right to object, the data subject may contact any employee of Vision11 GmbH directly. The data subject is also free, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use their right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling

Each data subject has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, as long as the decision (1) is not necessary for entering into or the performance of a contract between the data subject and the controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

If the decision (1) is necessary for entering into or the performance of a contract between the data subject and the controller, or (2) is based on the data subject's explicit consent, Vision11 GmbH will implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.

To assert rights with respect to automated decisions, the data subject may contact an employee of the controller at any time.

i) Right to withdraw data protection consent

Each data subject has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.

To assert the right to withdraw consent, the data subject may contact an employee of the controller at any time.

9. Data protection in applications and the application process

The controller collects and processes the personal data of applicants for the purpose of handling the application process. Processing may also be carried out electronically, in particular when an applicant transmits application documents electronically, e.g. by email or via a web form on the website. If the controller concludes an employment contract with an applicant, the data transmitted is stored for the purpose of processing the employment relationship in compliance with statutory provisions. If no employment contract is concluded with the applicant, the application documents are automatically erased two months after notification of the rejection decision, unless erasure conflicts with any other legitimate interests of the controller (for example, the burden of proof in proceedings under the German General Equal Treatment Act, AGG).

10. Legal basis for processing

Article 6(1)(a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Article 6(1)(b) GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of enquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as the fulfilment of tax obligations, the processing is based on Article 6(1)(c) GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person; this would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. The processing would then be based on Article 6(1)(d) GDPR. Finally, processing operations could be based on Article 6(1)(f) GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted in particular because they have been specifically mentioned by the European legislator (Recital 47, sentence 2 GDPR).

11. Legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1)(f) GDPR, our legitimate interest is the operation of our business for the well-being of all our employees and shareholders.

12. Period for which personal data is stored

The criterion for the duration of storage of personal data is the respective statutory retention period. Upon expiry of that period, the corresponding data is routinely erased, provided that it is no longer necessary for the performance or initiation of a contract.

13. Provision of personal data: statutory or contractual requirement; consequences of failure to provide

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual arrangements (e.g. information about the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with them. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data, the data subject must contact one of our employees, who will clarify on a case-by-case basis whether the provision of personal data is required by law or by contract or is necessary for the conclusion of a contract, whether there is an obligation to provide the personal data, and what the consequences of failing to provide it would be.